This Privacy Policy describes how Claud TV collects, uses, and protects the information you provide when using our website and services.
If you have any questions or require more information, please contact us.
1. Scope of this Policy
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect on Claud TV. It does not apply to information collected offline or through other channels.
2. Consent
By using our website, you consent to our Privacy Policy and agree to its terms. For further details, please also review our Terms & Conditions page.
3. Information We Collect
We may collect the following types of information:
- Personal details such as your name, email address, phone number, and payment details (when placing an order or contacting us).
- Information you provide directly, such as messages, attachments, or inquiries via our contact forms.
- Technical information such as your IP address, browser type, ISP, date/time stamp, referring/exit pages, and number of clicks.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and IPTV services
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you (customer support, updates, marketing, promotional purposes)
- Process payments and manage subscriptions
- Detect, prevent, and address fraud or technical issues
5. Log Files
Claud TV follows standard log file procedures. These files log visitors when they access websites. Information collected may include IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and click counts. This data is not linked to personally identifiable information and is used to analyze trends, administer the site, and gather demographic information.
6. Cookies & Tracking Technologies
Like most websites, Claud TV uses cookies to store visitor preferences and track information about the pages accessed. Cookies help us optimize the user experience by customizing content based on your browser type and preferences.
You may choose to disable cookies through your individual browser options.
7. Third-Party Privacy Policies
Our Privacy Policy does not apply to third-party advertisers or websites. We recommend reviewing the respective Privacy Policies of these third parties for more detailed information.
8. GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to access – Request copies of your personal data.
- Right to rectification – Request correction of inaccurate information.
- Right to erasure – Request deletion of your personal data under certain conditions.
- Right to restrict processing – Request limitation of how we process your data.
- Right to object – Object to processing of your personal data.
- Right to data portability – Request transfer of your data to another organization.
If you make a request, we will respond within one month.
9. CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:
- Request disclosure of the categories and specific pieces of personal data collected.
- Request deletion of personal data collected.
- Request that businesses not sell personal data.
If you make a request, we will respond within one month.
10. Children’s Privacy
Claud TV does not knowingly collect personal information from children under 18. If you believe your child has provided such information, please contact us immediately, and we will promptly remove it from our records.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.